How To Write Difficult Correspondence
We've all had instances of things not going our way from mix-ups with a retail outlet, an incorrect credit card charge, poor service from a utility, etc. Whatever it may be, we suggest that you work toward a solution in writing. Written communication allows you to have a paper trail of your account so that you can refer back to it if necessary. When writing to someone to express dissatisfaction, use this format:
11 May, 2015
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